Terms & Conditions

Introduction 

Precious Creatures Pty Ltd regards customer privacy as an important part of our relationship with our customers. The following privacy policy applies to all www.preciouscreatures.com.au.users, and conforms to Australian Internet privacy standards. 
 

Collection of Personal Information 

There are many aspects of the site which can be viewed without providing personal information. Any personal information collected by Precious Creatures Pty Ltd is received via correspondence from you and is required in order to provide you with our products and services, and a high level of customer service. 
 

Orders: If you purchase a product, service or gift voucher from us, we will request certain personally identifiable information from you. You will   be required to provide contact information (such as name, email, and billing/postal address) and financial information (such as credit card number, expiration date). We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you. 

 
Communications: Precious Creatures Pty Ltd  uses personally identifiable information for essential communications, such as emails, address information, and critical service details. If you join us on Facebook  we will use the information you provide by you for other promotional purposes, including the provision of personalised email offers and discounts. If at any time a customer wishes not to receive such correspondence, they can request to be removed from any mailing lists by emailing us at contactpreciouscreatures.com.au
 
Any correspondence entered into via telephone, email, mail, fax, facebook or directly through our website may be recorded and stored in order to provide service references. 
 
You will be notified when your personal information is collected by any third party that is not our agent/service provider, so you can make an informed choice as to whether or not to share your information with that party. 
 
 

Storage of Collected Information 

The security of your personal information is important to us. When you enter sensitive information (such as credit card numbers) on our website, we encrypt that information using secure socket layer technology (SSL). We never permanently store complete Credit Card details. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. If you have any questions about security on our Website, you can contact us via email or the address supplied on the contact us page. 
 
 

Third Party

Precious Creatures may at its discretion use other third parties to provide essential services on our site or for our business processes. We may share your details as necessary for the third party to provide that service. These third parties are prohibited from using your personally identifiable information for any other purpose. Precious Creatures Pty Ltd does not share any information with third parties for any unknown or unrelated uses. 
 
 

Legal 

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Website. 
 
 

Access to your Personal Information 

You have a right to access your personal information, subject to exceptions allowed by law. If you would like to do so, please let us know. We do ask that you put your request in writing for security reasons and Precious Creatures Pty Ltd reserves the right to charge a fee for searching for, and providing access to, your information on a per request basis. If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by emailing us at contact@preciouscreatures.com.au. 
 

Links 

Links on preciouscreatures.com.au  to external entities are not covered within this policy. The terms and conditions set out in this privacy statement only cover the domain name of www.preciouscreatures.com.au. 
 
 

Changes to Privacy Policy 

If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our homepage. 
 
If you have questions or concerns regarding this statement, you please contact us via email or the postal address supplied on the contact us page. 
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